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Shipping Info/Policies

 

We ship all orders 2-3 business days from the date of purchase!

DELIVERY TIMES - US CUSTOMERS

Standard Shipping - USPS First Class Mail

Delivery time is usually 3 to 7 business days from the date of shipment. While 3-7 business days is very common, there are times where it does take longer. We cannot guarantee delivery dates, as they are only estimations and we can not be held responsible as it is out of our control.

If you need the item delivered sooner, please select the USPS Priority Mail option at checkout. 

USPS Priority Mail* – Delivery 1-3 business days after date of shipment.

With the USPS Priority Mail option, your items will be delivered within 1-3 business days after shipping, based on where you are located within the country. Priority mail also includes $50 in insurance on lost or damaged packages. 

Please note:
It usually takes 2-3 business days for your order to be processed and shipped. Please email us directly or by using the contact form if you need your order rushed. Priority shipping does not rush processing and shipping times, only the time it takes for your order to get to you after it is shipped. We must be notified if you’d like your order to be shipped sooner. 

*These options are only available for domestic mailing addresses.

INTERNATIONAL BUYERS - CANADA

TRANSIT TIME
» We only ship to the US and Canada at this time. Canadian orders are shipped USPS First Class Mail International. The usual transit time is 10 - 20 days. However, occasionally packages can be delayed substantially up to 45 days due to the package going through customs. We have no control over how long your country's customs officials will hold a package, nor do we have any way of predicting how long they will take. We can not be held responsible for delivery times as it is out of our control. If you would like expedited international shipping, please message us before you make your purchase.

CUSTOMS FEES / DUTY CHARGES
» We are not responsible for any tax or custom fees associated with your purchase. Many countries will charge custom/tax fees in order to receive your package and we have no control over this. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable. These fees are NOT extra shipping charges. 

TRACKING YOUR INTERNATIONAL ORDER
» The tracking numbers for Canadian shipments will show where your shipment’s location is while it is in the USA and occasionally once it reaches Canada. Once your package is outside the US, there is no guarantee that tracking will be updated.

IF YOUR PACKAGE IS SENT BACK TO US

Any packages that are not claimed through your local customs officials and/or post office due to unpaid custom fees/taxes, incorrect address provided, etc. may get sent back to us. If the package is returned back to us for the reasons listed above, you will inquire a re-delivery fee & your original shipping costs are non-refundable.